Shitport (at least for a few hours)
So it seems Beatport have made a monumental fuckup of their transition to passwords that must be 8 characters in length. After logging in today only to be refused entry to my own account and told my password had been reset, I then was sent an email which I was told contained a link to reset my password. The link simply led to the main Beatport front page.
In the last few hours, I tried again and I came to a screen giving me the option to change my password. It’s working again, I thought. Wrong. I changed my password just fine but it won’t let me into my account. I figured, since I want to do the radio show tonight, I’d make a new account just for this week, and use that. It won’t let me do this either, due to a “communication error”.
It’s a complete disaster. I’ve never had a problem with Beatport before but this is completely unacceptable.
Edit: Now it is working okay again.
Lozz wrote:
Chill Aaaht Fitzgerald, Ventin’ your Spleen on your (other wise excellent blog) aint cool!
Posted 25 Oct 2007 at 4:33 pm ¶
Ger wrote:
Same things just happened to me. It’s a bit of a joke alright. All the more reason to keep using WPP I suppose.
Posted 25 Oct 2007 at 4:46 pm ¶
Ronan wrote:
hehe…I am chilled. chilled but annoyed!
Posted 25 Oct 2007 at 5:53 pm ¶
Eloy wrote:
Ronan,
Truly we take these types of issues seriously. It is unfortunate that some times we thing we have thought of everything to avoid problems like this but the reality is some times things just don’t go as planned. i want to sincerely apologize for the inconvenience as I know I would be just as annoyed. Know that we are doing our very best to make this stable and do it as quick as possible As of right now everything should be working again. Beatport appreciates your continued support.
Eloy Lopez
President / COO
Posted 25 Oct 2007 at 7:12 pm ¶
Ronan wrote:
Hi Eloy,
It is indeed working again now and I’ll edit the post to say that.
I actually posted about this in part because I was sure it must have been annoying others as well and I wanted to see how they felt on it. It made a real dent in my plans today.
But thanks a lot for the reply and it’s good it’s back working.
Posted 25 Oct 2007 at 7:15 pm ¶
RoK wrote:
Just today i got my creditcard and i’m having a lot of fun on WPP. It works great, get your records in a matter of seconds. In fact I just downloaded a couple of eps and mixed em together. I know it’s not the best mix I’ve ever done, since i hardly had time to really listen to the records, but here it is anyway.
I’m afraid i’m going to have to put that creditcard in a save now.
http://rapidshare.com/files/65172959/RoK_newrecords_251007.mp3.html
Posted 25 Oct 2007 at 9:23 pm ¶
steve q wrote:
not being able to log into Beatport is not half as lamentable as this weeks loss of Oink..
Posted 26 Oct 2007 at 6:32 am ¶
Liam wrote:
I only noticed this yesterday after trying out the update to Traktor (v3.3). It’s actually finally got a working implementation for the Beatport integration, which is nice, although the password thing was a little annoying. I was able to change it straight away though, no hassles. Mind you, that was at around 11pm last night, so they must have steamironed out the previous problems well before then.
Posted 26 Oct 2007 at 10:57 am ¶
RoK wrote:
I just realized this isn’t the place to spam my own mixes. Sorry about that, alcohol and internet make up for a bad combination I guess.. Feel free to remove the comment.
Posted 26 Oct 2007 at 11:49 am ¶
Ronan wrote:
Not at all…it’s no problem posting a mix here!
Posted 26 Oct 2007 at 11:50 am ¶
SIE wrote:
I AM UNABLE TO GET INTO MY ACOUNT TODAY,ITS THE SAME PROBLEM I JUST READ ABOVE…..
I THOUGHT IT WAS A PERSONAL ATACK!!
BUT IM STILL UNABLE TO GET IN TO BEATPORT.
SAYS TEMPORALLY SUSPENDED!!!!
HELP!!!!!!!!!!!!
Posted 26 Oct 2007 at 6:12 pm ¶
tom/pipecock wrote:
i’ve never had password problems at a record store!
Posted 29 Oct 2007 at 12:35 am ¶
Ronan wrote:
having to speak to a real person when buying records is even worse, haha!
Posted 29 Oct 2007 at 9:40 am ¶
BStrong wrote:
I had this same problem last night. As of today I was able to log on, but my ENTIRE CRATE IS NOW EMPTY! 270+ SONGS, completely gone. It took me countless hours and over a year to find the tracks and the only reason i did not download them, is because BEATPORT was haveing issues with the check out. Please, someone give me some advice. I am left with nothing and I would rather have had my dog died, then to loose all that time and effort.
Posted 31 Oct 2007 at 9:43 pm ¶
beat wrote:
Boo hoo!
Isn’t it strange how reliant we have all become on “NOW NOW NOW!!!”, with everything we want right at our fingertips?
Five years ago I had to walk or drive down to my local CD store and dig for hours to find stuff.
Now, I can sit in front of my computer with a beer, naked, and browse hundreds of tracks from around the world, whenever I want, even at 3am; unlike a conventional store.
But, should this “always open” thing that I have begun to rely on be taken away, I’m going to get very, very angry that I’ve been denied two hours of service, even though I didn’t have to leave the house.
Ironic!
Not a personal attack towards you Ronan, I find myself having the same attitude all the time, it’s just funny, that’s all.
Posted 01 Nov 2007 at 10:44 am ¶
Ronan wrote:
Well, it is strange and it isn’t.
I mean, if you think of it in the sense that you use a service regularly and are used to it being available 24/7 then you don’t allow yourself 3 hours for it to be fixed.
I know for me last week I knew roughly what ten tracks or so I wanted from browsing all week, so it was just a case of buying them and having a quick scout for anything new.
Posted 01 Nov 2007 at 10:46 am ¶
Aye h8 b£atp(.)rt wrote:
I see it didn’t take the beatport gestapo long to find this blog when a complaint was made.
It pains me to see so many ‘Exclusives’ on wank-a-ton-a-port, shit like rippertons new label, i use kompakt-mp3 where possible and save myself enough money for good quality drugs.
Half downloaded tracks + slow as shit + fucking awful interface + rapeing regional pricing = F-
BEATPORT MUST DIE!
Posted 07 Nov 2007 at 11:11 pm ¶
L wrote:
I logged in and asked them to send through the password reset to my account after the new password req,
Mail follows:
Please can you explain why my account has been suspended?
Thanks
Best Regards
L
—-
From: resetpassword@beatport.com
Subject: Re: Reasons
Sorry the email address you have sent this message from is not registered with Beatport. We identify accounts by emails for privacy and security measures. Please resend your request from the registered email for the username in question.
If you no longer have access to that email address you will need
to verify your account.
Please verify your account by providing your username, last order
date, amount, and a track title from that purchase.
Let me know if you need anything else.
Thanks for your support!
—–
My Reply:
Why don’t you send the password reset to beatport @leron.net and I
will receive it?
I do have access to this account.
Otherwise Cheers and please cancel my account.
—-
From: resetpassword@beatport.com
Subject: Re: Reasons
Your account has been canceled. Please accept our apologies for this inconvenience.
—-
They then sent a password reset to the hotmail account I was using
Posted 15 Dec 2007 at 5:47 pm ¶